Pagefinder - Home - Public Sector Marketing - Selling to the public sector - Getting started - your public sector charm offensive
 
You don't have to spend a lot of time getting your business ready for the opportunities the public sector offers. On this page, you can find out how you can get your company into the shape it needs to be in.

Meridian Delta offers all the data and marketing experience your business needs to win orders from councils, the NHS, regional and central government, further and higher education and more. If you need any help at any time, please call us on freephone 0800 652 6627 and one of our experienced account managers will be able to help you.
You might have heard that the public sector only deals with established businesses which have worked with the public sector before. So, if working with the public sector before is a requirement of working with them again, how do you get in in the first place?

There is a certain level of truth to this belief - this is how you get over it.

Public sector bodies will generally look for three years' accounts plus management accounts. This is to make sure you are financially strong enough to do the work.

If you don't have three years' accounts and you've never worked with the public sector before, the best way to get in is by marketing to schools. Schools operate, in the main, autonomously and have their own budgets. They do not have the requirements on buyers that larger public sector bodies do.

Get some work from schools. They are great to work with, offer interesting work and are great payers. Click here for our market-leading UK Education Disc education database and marketing package, or call us on freephone 0800 652 6627.
If you are a limited company, you have a much better chance of getting business than if you're a sole trader or partnership. Make sure that your annual return and company accounts are filed with Companies House for inspection.

If you use sub-contractors as part of your service, the public sector body will expect you to be able to name them. It'll be a good idea to check to see that they are all up to date with their regulatory requirements as well.

Most businesses are good payers and they'll want to see a (relatively) spotless payment record for your company. If you're severely late on any invoices companies have sent to you, try to pay them as quickly as possible. Public sector bodies pay within 30 days and they'll demand you do the same for any sub-contractors you use on the contracts that you win.
Public sector bodies WILL want to know the quality of your work. There are two really good ways to do this and this is the first part.

Get as many referees to vouch for the quality of your company and its work as possible. The bigger and more prestigious the referees, the better. Public sector bodies are, by their nature, large and they will be instinctively trusting of work you've done for other large bodies.

If you've got work from the public sector already, always make sure you include them as referees. Remember, the best way to get your foot in the door with the public sector is to show you've worked for other parts of the public sector. Schools are the easiest way to get this as the rules for their purchasing systems are a lot less restrictive - click here for our school database and marketing package, the UK Education Disc.

Public sector bodies may ask you for up to 10 different references, although 5 is more common. Try to make sure the referees you give will respond to the request for information and that the work you've done for them is as close as possible to the type of work you want to do for the public sector.
Try to join a professional trade body - particularly one that's well established or in the public consciousness like the Direct Marketing Association, TrustWise, NICEIC, Corgi and so on.

Membership of these types of bodies will cost you money and most of them will impose requirements on the way that you trade as part of the membership agreement. Trust us, they are worth it. It separates you from the competition when you're pitching for consumer or business work, let alone work from the public sector.

It's always good to apply for quality marques - for example, ISO 9001 (the international management quality standard). Remember, the public sector are, rightly, paranoid about choosing the wrong supplier so you have to give them every reason to trust you and your professionalism.
The public sector considers that it and the suppliers it uses have a moral responsibility to protect the environment for this generation and for following generations.

Start to prepare a document about your commitment to the environment and to the principle of sustainability.

What's best to put in this? Around your premises, are you reducing the amount of energy you use by switching off lights and computers when they are not needed? Think of everything you can do in your own workplace that can reduce the amount of electricity and gas you use and include it in a statement of environmental responsibility.

What about the suppliers you use? Do they have any environmental or sustainability pledges? Make sure that you include them as part of your statement - demonstrate that what you do has little impact as possible and that you are responsible corporate citizens.
If you are the owner of a business and you are from an ethnic minority, public sector bodies are required now to account for racial equality when awarding contracts. If you come from any area with a significant percentage of ethnic minority residents, this may increase your chances of winning the contract.

Laws covering gender and disability and the awarding of public sector contracts also can help you if you are a woman running a business or you are a disabled business owner. Public sector bodies wish to reflect the communities they serve in the way they award business to companies.

What's a good way of all businesses getting a head start on equality, no matter what the gender, ethnicity or disability status of the owner(s)?

• Apply the principles of equal access to customers and to potential employees of the Disability Discrimination Act 1995 and as
amended by the Disability Discrimination Act 2005 and the Equality Act 2006. Speak with your local employment partnership about
becoming part of the "Positive About Disabled People" scheme,
• Be prepared to disclose the breakdown of staff by gender, ethnicity and disability,
• Prepare an Equal Opportunities statement for the public sector body to view, and
• Show examples of how you've recruited in the past (advertisements, etc)
When working for the public sector, they'll need to know that your health and safety systems are completely up to scratch and current with the existing laws.

As stated on the previous page, they will probably want you to attach documents showing the following...

• The procedures to be followed in the event of an emergency,
• The procedures for reporting and recording of accidents and dangerous occurrences,
• First Aid and welfare provisions,
• Provision of protective clothing and equipment,
• The name and position of your safety officer,
• Your actual health and safety policy (including for sub-contractors),
• The way your health and safety policy is disseminated to staff and
• How staff are trained in health and safety
Written into every contract you win will be a requirement to be covered with the correct amount and correct type of insurance.

The three main types of insurance you'll need to be covered for are...

• Employers' Liability - in case a member of your staff gets injured as part of their duties,
• Public Liability - in case a member of the public gets injured as a result of your activities, and
• Professional Indemnity - covers for claims due to professional negligence or breach of duty
 
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Fairlie Communications Limited trading as Meridian Delta, 65 Quayside, Newcastle upon Tyne, NE1 3DE.
Telephone 0800 652 6627
Fax 0191 261 0570
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