Since our inception, Swan Business Consultants have been offering businesses like yours excellent value & service for all your Sage products.

When talking with our customers, one of the most asked questions we have received is “Can you do a cheaper alternative to SageCover?” This is why, over the last year we have launched sbcCover.

sbcCover gives you telephone support from Monday to Friday, 9.00 am to 5.00 pm for up to five events per year. The price is easy – 50% of the cost of the normal Sage cover contract. That’s as little as £125 a year.
The benefit to you Sage Cover sbcCover
Unlimited Telephone Support (lines open Monday to Friday, 9am - 5pm Yes No
Up to 5 support incidents per year by phone or email No Yes
Unlimited email support

95% of e-mails answered by the next working day

Online business advice and helpful fact sheets, available 24 hours a day Yes Through Forum
Solutions quarterly magazine Yes No
Upgrade discounts and incentives for staying on the latest version Yes Yes
Ask a Question Yes Through Forum
A database of technical guides and frequently asked questions, about Sage software plus Accounting and Payroll issues. Yes No
Receive free software updates, capturing either product improvements or legislation. Yes No
Access to free layouts for; invoices purchase orders, remittance advices etc. All designed for plain paper printing No Yes
Free user forum where users can share problems and solutions with each other No Yes
Support for Excel reports and advanced Excel spreadsheet support. Additional Cover required Yes
Out of hours telephone support during evenings and weekends No Yes, by prior arrangement
Free Excel report templates. Free downloads of over 20 Excel reports comprising everything from basic aged balances to advanced management dashboards No Yes
In addition, all of our sbcCover customers are entitled to an automatic 10% off upgrades for Line 50, Payroll, Job Costing or Personnel software.

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